Business Emergency Zoom®

Response Within 24 Hours

You’ve invested a significant amount of time and money into your business. Sadly, one emergency, crisis, or disaster could have devastating effects on the business you’ve worked so hard to build. The Exemplar Business Emergency (Business ER) Team guarantees a quick response and swift action to your business emergency within 24 hours. Our professional team will guide you through difficult times and get your business back on track.

Introducing The First-Ever Full-Service Business Emergency Room® 

How It Works?Get Started


Working backwards

Data driven

Business Diagnosis is a working backwards process to identify the root cause of a problem or an unsatisfactory performance. Instead of placing a band-aid over the issue for short-term results, our team will dive deeper and identify the root cause of the problem which will provide long-term solutions. Exemplar’s Triage Team (General Business Expert) will assess the health status of the business to determine which areas are most important to your business, which areas need improvement, assess reasons for underperformance, etc.

  • Working one-on-one with our Triage Team (General Business Expert) to:
  • Identify the key problem areas of your business
  • Unpack reasons for unsatisfactory performance
  • Make the appropriate links between causes and effects
  • Utilize various diagnosis methods such as data-driven analysis, data collection methods, and in-depth interviews with internal and external stakeholders, etc.




Based on the results of the business diagnosis, Exemplar SMEs (Subject Matter Experts) from Legal, Capital, Strategy, and Tax will become involved and focus on the underperformance areas and pain points that the Triage Nurse identified. With years of experience in all areas of business operation and management, SMEs at Exemplar can provide professional advice and recommendations that will help sustain operations to arrive at sufficient results.

  • Collaborate with our SMEs (Subject Matter Experts) from Legal, Capital, Strategy, and Tax to:
  • Conduct a review of your overall strategic position and overall performance
  • Provide recommendations with a detailed action plan on how to reduce the impact of undesirable performance
  • Offer optimal operational and financial solutions to achieve increased profits through our SME’s in-depth industry knowledge
  • Review financial statements and analyze business profit or loss as well as diagnose factors that influence profit or loss




After the event has been contained and stabilized, our team will focus on the necessary steps towards recovery. Recovery strategies will assist in leading your business back on a path to success. Exemplar’s SMEs will assist your company in stabilizing finance and other business operations to restore your company’s viability, profitability, and credibility. Our professional team will also develop and execute restructuring plans and advise on every aspect from strategic direction to liquidity management, to business plan development. In this phase, Exemplar SMEs team will further help you:

  • Evaluate current strategies and conduct an assessment of your success
  • Assist on formulating your marketing and production objectives
  • Assist management by clearly defining business ideas and target segments
  • Perform strategy verification by taking into account various factors




While your business is recovering from the emergency, detail any actions that need to take place as a preventative measure. Exemplar SMEs will lead multiple objective after-action-reviews (AAR) from all prospects to learn from past mistakes, determine what worked and what didn’t to help refine the ability to predict what will work and what won’t in the future. Most importantly, we want to prevent a similar emergency from happening again. Exemplar SMEs will be able to assist you to define prevention strategies:

  • Identify critical business functions
  • Make a liquidity plan
  • Improve operational processes and procedures
  • Operational restructuring, including cost optimization and cost reduction strategies
  • Develop/review cost reduction initiatives and execution milestones
  • Make a risk management plan

Our Expertise

Exemplar advisory professionals help businesses overcome dilemmas by providing expert advice, assisting in defining business initiatives, recognizing growth opportunities, and executing transformational business endeavors.

Capital & Restructuring

Dealing with current shareholders and stakeholders

Operational and structural changes to adapt and thrive

Contingency Planning, Partnerships

Private Equity Markets and the current market temperature

Tax & Accounting

Tax filing and deadline deferrals

How to handle deferred revenue, chargebacks, and the account of shipping delays

Accounting-related qualifications for business relief


Address Supply Chain issues

Negotiate Rent Abatements

Obtain Forbearance Agreements and negotiate down debts

Address Customer Delivery issues, chargebacks

Negotiate Covenants with existing lenders

Strategy & Financing

Discuss financing strategies

Address customer delivery issues, chargebacks

Access SBA funding and explore financing programs available, limitations, caps, and qualifications

Help you obtain financing, including underwriting support, lender selection, advocacy, negotiation, and closing

Optimize loan restructuring with former bankers who have institutional knowledge to help with extending or modifying terms and conditions


Proven Approach





Valuable Results

Common Business Emergencies

Inadequate access to capital and other financing options is one of the key contributors to a business’s lack of success and ultimate failure. It’s critical for a business owner to understand the root of the problem with respect to your lack of financial capability. How do you determine why you would have capital problems? Here is a short list of some of the usual causes of this issue.

  • Not enough sales, therefore not enough cash flow
  • Past due receivables are increasing
  • Customers are paying short, due to quality issues
  • Staff has been added to process orders and/or invoices
  • Detailed information on inventory not available
  • Inventory turnover problems
  • Interest incurred or late payment penalties from vendors
  • Over-purchasing

The company may choose to restructure after it fails to successfully launch a new product or service, which leaves it in a position where it cannot generate enough revenue to cover payroll and debts. Company Restructure also may involve in the process of preparing for a sale, merger, buyout in overall goals, or transfer ownership. As a result, depending on agreement by shareholders and creditors, the company may sell its assets, restructure its financial arrangements, issue equity for reducing debt, or file for bankruptcy as the business maintains operations.

In order to create a sustainable growth, companies must learn strategies on how to manage the risks in restructuring. Such risks involve an impact on ROI that may occur when applying new changes to business practices. In the midst of restructuring, there is also a risk of soiled teams not being aligned with enterprise wide strategy. Furthermore, goals and objectives have the danger of not aligning with overall organizational goals, which in turn leads to a risk that team members may not understand their new roles in the changing company. Finally, with restructuring, businesses must face the possibility of morale loss during this process.

The common issues concerning creditors and debtors arise from an obligation owed by a debtor to a creditor:

  • Non-Payment of a Debt
  • Debt Collection
  • Enforcement of a Judgment
  • Wage Garnishment
  • Bank Levy
  • Writs of Execution
  • Asset Seizure
  • Credit Disputes
  • Credit Reporting
  • Harassing Collection Efforts
  • Credit Management
  • Credit Repair
  • Debt Negotiation & Settlement
  • Entry of Sister-State Judgment
  • Fair Debt Collections Practices Act
  • Fair Credit Reporting Act
Vendor relationships have a mutual correlation to your organization’s success. If you do well, they do well and if they don’t perform as you need them to, then it will cause you major headaches.

Some common vendor issues:

  • Disinterested or unclear communication
  • Inability to give correct estimates of when deliverables will be completed
  • Work isn’t up to the agreed standard
  • Constant need for revisions and returns
  • Missing agreed deadlines with no warning
  • Lack of follow-up support


Common violations that may lead to SEC investigations include:

  • Misrepresentation or omission of important information about securities
  • Manipulating the market prices of securities
  • Stealing customers’ funds or securities
  • Violating broker-dealers’ responsibility to treat customers fairly
  • Insider trading (violating a trust relationship by trading on material, non-public information about a security)
  • Selling unregistered securities.
Cash flow issues are a common and dangerous threat for small business owners. A business is considered to have cash flow issues if they are spending more money than they are making in a given period of time. The common reasons that small businesses and startups run into cash flow problems could be:

  • Too much startup spending
  • No cash flow budget
  • Overestimating future growth
  • Slow collection of accounts receivables


Contract disputes are unexpected, but that doesn’t mean you shouldn’t be prepared. Investing in an experienced business lawyer can give you the protection you need to resolve a legal altercation with minimal damage. There are five types of contract dispute that frequently occur:

  • Breach of Contract
  • Partnership Disputes
  • Business to Business Disagreements
  • Covenants Not to Compete
  • General Liability
Business partnerships have many advantages: pool skill sets, share startup cost and risks etc. Unfortunately, many of the advantages of partnerships can also be disadvantages. There are some common reasons why business partnerships break down:

  • Mixing personal relationships with business
  • Unequal commitment among partners
  • Lack of success and/or periods of declining revenue
  • Different values and visions or conflicted long-term goals
  • Personality or working style clashes
  • Failure of trust



Knowing the problems helps you overcome them in business financing. The sooner a business owner identifies and addresses any one of these common problems, the sooner he can obtain more traditional lines of business financing.

  • Too much debt
  • Not enough collateral
  • Working capital deficiencies
  • Need high down payment
  • Cannot afford payments
Intellectual property (IP) rights are not always top of mind when you’re trying to run a business. They are a serious matter, though, and failure to respect them could have financial consequences for your business, whether the violation was intentional or not. An IP violation could open your business up to lawsuits and potentially have a big price tag. Understanding what types of IP exist and how they are protected by the law is critical to avoid accidentally infringing upon someone else’s rights. Intellectual property infringement can have serious consequences for business including reputation loss, financial damage, a business lawsuits criminal charges and jail time.

Types of intellectual property protections:

  • Trademarks
  • Copyrights
  • Patents
  • Trade secrets


The lifecycle of litigation support is very different from the 1980s, which have evolved far beyond the realm of expert witnesses. Today, litigation support includes the prevention of litigation, the uncovering of litigation, the organization of litigation, the post-judgment or post-settlement administration of litigation-particularly class action litigation-and the reconstruction and reorganization of businesses affected by litigation.

Corporate litigation encompasses a lot more than one business suing another. In fact, corporate litigation includes any type of legal proceeding having anything to do with a business or corporation, and can include steps taken to avoid litigation as well as actually litigating and managing business disputes.

There are common legal problem a corporation may face:

  • Ensuring compliance with wage and hour and anti-discrimination laws
  • Defending companies against wrongful termination suits
  • Securing compliance with new accounting and corporate governance regulations
  • Litigating or mediating shareholder-derivative lawsuits
  • Managing corporate tax compliance
  • Settling labor disputes with unionized workforces as well as with at-will employees and professionals
  • Breach of contract issues, usually with other businesses, whether defending or prosecuting
  • Tort issues, if a customer or client suffers injury from one of your products or services
  • Corporate real estate issues, from premises liability to disputes with landlords or regulators


As a business owner, it’s important to understand your federal, state, and local tax requirements. This will help you file your taxes accurately and make payments on time. The business structure you choose when starting a business will determine what taxes you’ll pay and how to pay them. In addition, it’s a long and complex process from tax planning, tax preparation, deductions, tax filling, and auditing . Along this process, it could be some violations or mistake a business typical made. Therefore, it’s critical to leverage tax experts’ help from Day 1 – choosing your business structure and make a tax planning strategy.
Operational emergency means any disruption, situation or circumstance in or impairment the operation that causes a interruption  of a business which requires immediate or urgent action in order to maintain or restore the effective operation of a business.  There are common operational emergencies:

  • Administration
  • Business and Support Services
  • Environment
  • Leadership/Management
  • Safety
  • Security
  • Worker Protection
Human resource management can be a challenge for small businesses especially, which typically don’t have an HR department to rely on. They may be limited to one HR person, or this responsibility may still belong to the CEO. Regardless, small business owners need to understand the challenges facing them so they’re prepared to tackle HR issues as their company, and workforce, grows.There are some common issues for human resources:

  • Retention
  • Hiring and Recruitment
  • Compliance with laws and regulation
  • Management changes
  • Workplace privacy
  • Health and safety
  • Outsourcing
  • Discipline
  • Discrimination and Diversity
  • Payroll
  • Suspensions and Terminations
  • Employee Benefits